Out of Place

Game support

How can we help?

Find quick answers below or tell us what happened. We read every support message and will do our best to get you moving again.

Contact NoviDoc support

Include your device, operating-system version, the version of Out of Place, and the level you were playing if possible.

support@novidoc.com

Quick answers

A good place to start.

Never share your password, full payment details, or other sensitive information in a support message.

I’m stuck on a level. What can I try?

Pause and restart the board to try a different route. Push cubes of the same color together, then deliver the joined cube to the exit. Clear dull junk cubes by pushing them off the edge, but keep bright cubes on the board: losing one ends the level. Plan your pushes before the timer runs out.

How do I change sound or vibration?

Open Settings from the main menu or pause menu. You can adjust music and sound levels and switch vibration on or off at any time.

Why can’t I open the leaderboard?

Check your connection and sign in to Game Center in iOS Settings or Google Play Games on Android. Leaderboards also need to be configured for your platform and build. If the leaderboard is unavailable, you can still play and keep your best scores locally. All 50 levels are included and unlock as you progress; no in-app purchase is required.